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Retail and Customer Insights Analyst at Diageo
Diageo
Nairobi 🇰🇪 Kenya
Posted about 3 hours ago (28 Oct 2026) Updated about 2 hours ago
Job Description
The Retail and Customer Insights Analyst monitors market dynamics and consumer behaviour to provide actionable insights for the business. By analysing sales data, shopper trends and retail performance, the analyst helps shape product and marketing strategies. The role collaborates with cross‑functional teams to translate findings into clear reports and recommendations. It ensures the organisation stays responsive to evolving customer needs.
Qualifications & Requirements
- • Bachelor’s degree in Business, Marketing, Statistics, Economics or related field
- • Minimum 2 years experience in data analysis or market research
- • Strong analytical and problem‑solving abilities
- • Proficiency with Excel, PowerBI, SQL or similar analytical tools
Required Skills
Responsibilities
- • Analyse retail and consumer data to identify trends
- • Produce regular reports and dashboards for stakeholders
- • Monitor market dynamics and competitor activity
- • Translate analytical findings into actionable business recommendations
- • Support product and marketing teams with data‑driven insights