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Sacco ICT Assistant at Co-operative Bank of Kenya
JobSearch
Nairobi 🇰🇪 Kenya
Posted 6 days ago (30 Sep 2026) Deadline: 7 Oct 2026 Updated 5 days ago
How to Apply
Apply by visiting Co‑operative Bank of Kenya website at www.co‑opbank.co.ke
Job Description
The ICT Assistant provides technical support for the SACCO’s banking and ICT systems, ensuring reliable operation of hardware, software, and network infrastructure. Responsibilities include troubleshooting user issues, maintaining the core banking system, and assisting with system installations and monitoring. The role demands strong problem‑solving abilities and a high level of confidentiality.
Qualifications & Requirements
- • Bachelor’s Degree (BA/BSc/HND)
- • 2–3 years of experience in ICT support roles
- • Ability to work independently and respond promptly to incidents
- • High level of integrity and confidentiality when handling sensitive data
Required Skills
Responsibilities
- • Provide day‑to‑day technical support to staff and resolve hardware, software, network, and system issues
- • Assist in supporting and monitoring the Core Banking System (CBS) and related ICT applications
- • Install, configure, maintain, and troubleshoot computers, printers, network devices, and operating systems
- • Monitor network performance, internet connectivity, and server health
- • Prepare and generate customized reports for business development and account management
- • Coordinate with stakeholders to resolve customer issues and ensure system reliability