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Sales Representative (Nairobi and Mombasa)
VICTORIA COURTS TRADING LIMITED
Nairobi 🇰🇪 Kenya
Posted 1 day ago (24 Sep 2026) Updated about 4 hours ago
Job Description
The Sales Representative for Victoria Courts will generate leads, engage clients, and drive sales of furniture and home décor across Nairobi and Mombasa. The role involves presenting product solutions, preparing quotations, negotiating deals and ensuring smooth order fulfillment. Maintaining strong client relationships and delivering excellent after‑sales service are essential. The position requires 1–2 years of retail sales experience and strong communication skills.
Qualifications & Requirements
- • 1–2 years experience in furniture retail sales.
- • Proven record of achieving sales targets and closing deals.
- • Strong client engagement and relationship‑building abilities.
- • Excellent interpersonal, communication and presentation skills.
Required Skills
Responsibilities
- • Generate leads and maintain a healthy sales pipeline to meet and exceed targets.
- • Follow up with clients on promotions, offers, and product availability.
- • Achieve monthly sales targets set by the company.
- • Welcome and engage clients in the showroom, identify their needs, and recommend suitable products and solutions.
- • Prepare and deliver product demonstrations with technical team support.
- • Collaborate with designers/visual merchandisers to create layouts and mood boards for customized client solutions.
- • Conduct client site visits and take accurate measurements where required.
- • Prepare accurate quotations based on client specifications and follow up until deal closure.
- • Confirm product availability and manage order booking.
- • Negotiate effectively with clients to finalize sales.
- • Process client payments in compliance with company policies.
- • Liaise with front desk and warehouse teams to ensure timely and accurate deliveries.
- • Serve as the main point of contact for clients, resolving issues during or after delivery.
- • Build and maintain long‑term relationships with new and existing clients.
- • Provide after‑sales support and gather customer feedback.
- • Address and escalate client concerns, ensuring timely resolutions.
- • Update client database with accurate information.
- • Assist visual merchandisers in setting up attractive showroom displays.
- • Adhere strictly to company sales policies, procedures, and payment terms.
- • Share feedback and recommendations with the Branch Manager to improve sales operations.