B
SYSTEMS & INFRASTRUCTURE OFFICER
Brites Management Services Limited
Nairobi 🇰🇪 Kenya
Posted 16 days ago (20 Aug 2026) Updated 11 days ago
How to Apply
• · If you meet the above
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Job Description
The Systems & Infrastructure Officer oversees the design, implementation, and maintenance of IT and OT infrastructure for a manufacturing facility. Responsibilities span server and workstation management, network administration, system software upkeep, and support for ERP, SCADA and IoT platforms. The role also ensures security controls, backup and disaster recovery processes, and provides technical support to users across production and business areas. Candidates should hold a relevant degree and possess several years of hands‑on experience in complex IT environments.
Qualifications & Requirements
- • Degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a related field.
- • 3–5 years hands‑on experience in IT infrastructure, systems administration, or network administration.
- • Experience working in a medium‑to‑large organization with multiple users, systems, and network infrastructure.
- • Experience in a manufacturing, industrial, engineering, logistics, or similar operational environment (preferred).
Required Skills
Responsibilities
- • Install, configure, maintain, and troubleshoot servers, workstations, printers, and other IT hardware.
- • Monitor infrastructure performance and conduct preventive maintenance, upgrades, and capacity planning.
- • Maintain accurate IT asset registers, infrastructure documentation, and system configurations.
- • Configure and manage LAN/WAN infrastructure, including routers, switches, VLANs, firewalls, VPNs, and wireless networks.
- • Monitor network performance, availability, security, and bandwidth utilization.
- • Troubleshoot network connectivity issues and ensure reliable communication across production and business locations.
- • Install, configure, patch, and maintain operating systems, business applications, and server software.
- • Manage user accounts, access rights, system permissions, and related IT services.
- • Diagnose and resolve hardware, software, operating‑system, and application incidents.
- • Support ERP, SCADA, IoT, automation, and other technology systems used in manufacturing operations.
- • Collaborate with production and engineering teams to integrate IT infrastructure with manufacturing equipment and systems.
- • Troubleshoot infrastructure issues affecting production and implement solutions that minimize operational downtime.
- • Implement and maintain security controls for servers, networks, endpoints, user accounts, and other IT assets.
- • Apply security patches, firmware updates, access controls, and system‑hardening measures.
- • Monitor for security threats and support investigation and resolution of security incidents.
- • Implement, monitor, and maintain reliable backup solutions for critical systems and business data.
- • Conduct regular backup verification and restoration tests to ensure data recoverability.
- • Maintain and periodically test disaster recovery and business continuity procedures.
- • Provide first‑ and second‑level technical support to users for hardware, software, network, and system issues.
- • Prioritize and resolve incidents based on business and production impact.
- • Document incidents, resolutions, recurring problems, and escalation activities.
- • Monitor servers, networks, storage, internet connectivity, and other critical infrastructure.
- • Conduct scheduled preventive maintenance and identify potential issues.