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Telesales Agent at Tushop

JobSearch
Nairobi 🇰🇪 Kenya
Live
Remote
Mid Level
View Jobs in Merchandising, Retail & eCommerce
Posted 5 days ago (31 Aug 2026) Updated 2 days ago
How to Apply

Send your CV through the Tushop careers page at www.careers-page.com.

Job Description

The Telesales Agent will generate new B2B business for Tushop by contacting prospective companies, understanding their needs and presenting suitable solutions. The role involves qualifying leads, scheduling meetings and maintaining accurate records in the CRM system. Collaboration with the sales team ensures a smooth hand‑over of opportunities and achievement of sales targets.

Qualifications & Requirements

  • • Bachelor’s Degree (BA/BSc/HND) or equivalent.
  • • Minimum 3 years experience in telesales, preferably B2B.
  • • Strong communication, persuasion and presentation skills.
  • • Ability to listen actively and understand customer needs.
  • • Confident engaging with business owners, managers and decision‑makers.
  • • Proficient with CRM and basic sales tools.
  • • Persistent, self‑motivated and target‑driven.
  • • Excellent relationship‑building and follow‑up abilities.

Required Skills

Responsibilities

  • • Make outbound calls to prospective business customers to introduce Tushop’s B2B offering.
  • • Identify customer needs and uncover sales opportunities.
  • • Build rapport and generate interest in products and services.
  • • Respond to customer inquiries clearly and confidently.
  • • Follow up with prospects and maintain regular communication throughout the sales cycle.
  • • Qualify leads and share relevant opportunities with the sales team.
  • • Schedule meetings and appointments for the sales team as needed.
  • • Keep customer and call information up to date in CRM systems.
  • • Collaborate with the sales team to ensure smooth handover of qualified leads.
  • • Consistently work towards individual and team sales and activity targets.