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Telesales Agent
The Platinum Group Africa Limited
Nairobi 🇰🇪 Kenya
Posted about 5 hours ago (29 Oct 2026) Updated about 4 hours ago
Job Description
The Telesales Agent will generate leads, conduct outbound calls and close sales to meet the company’s revenue targets. The role involves presenting products and services persuasively, maintaining accurate CRM records, and collaborating with the sales team on strategies and campaigns. Ongoing training and performance feedback are essential for success.
Qualifications & Requirements
- • Diploma
- • Minimum 2 years experience in telesales or a related field
- • Relevant discipline diploma or equivalent
Required Skills
Responsibilities
- • Make outbound calls to potential and existing customers
- • Generate leads through various channels and identify sales opportunities
- • Present, promote, and sell products/services using solid arguments to existing and prospective customers
- • Achieve sales targets and outcomes within the specified timeframe
- • Handle customer inquiries and provide accurate information about products/services
- • Maintain and develop relationships with customers to ensure high levels of satisfaction and loyalty
- • Update customer records accurately in the CRM system
- • Attend regular training sessions to improve product knowledge and sales techniques
- • Collaborate with the sales team to develop sales strategies and campaigns
- • Provide feedback on customer needs, interests, and competitor activities