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Telesales Representative (Re-advertisement)-Ruaraka at Nairobi Central Hardware

Nairobi Central Hardware
Nairobi 🇰🇪 Kenya
Live
Full Time
Entry Level
KES 100,000–150,000/month
Retail
Posted about 3 hours ago (6 Oct 2026) Updated about 3 hours ago

Job Description

The Telesales Representative will generate sales leads and close deals over the phone for Nairobi Central Hardware, promoting products and providing accurate information to customers. The role requires meeting sales targets, maintaining CRM records and delivering excellent customer service. Candidates should be motivated, communicative and able to work in a fast‑paced retail environment.

Qualifications & Requirements

  • • Diploma or equivalent secondary education
  • • Strong verbal communication and interpersonal skills
  • • Prior experience in telesales or customer service is advantageous

Required Skills

Responsibilities

  • • Conduct outbound calls to prospective customers to generate sales leads
  • • Present product information and address customer inquiries
  • • Achieve daily and monthly sales targets
  • • Maintain accurate records in the CRM system
  • • Follow up on leads and nurture customer relationships
  • • Coordinate with the warehouse and logistics teams to ensure timely order fulfillment
  • • Provide after‑sales support and resolve customer issues