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Tour Consultant at Stellar Human Resource Solutions
Stellar
Nairobi 🇰🇪 Kenya
Posted 5 days ago (15 Oct 2026) Updated 5 days ago
Job Description
The Tour Consultant at Stellar Human Resource Solutions converts travel inquiries into confirmed bookings and creates customized tour packages for individual and group clients. The role focuses on identifying upselling opportunities, delivering tailored itineraries, and ensuring a seamless travel experience. Strong sales and customer‑service skills are essential.
Qualifications & Requirements
- • Diploma or degree in Tourism, Hospitality, Travel Management or related field
- • Proven sales experience in travel or related industry
- • Excellent communication and negotiation abilities
- • Strong attention to detail and ability to manage multiple bookings
Required Skills
Responsibilities
- • Convert inbound inquiries and leads into confirmed travel bookings
- • Identify opportunities to upsell and cross‑sell travel products and services
- • Design customized itineraries and group tour packages based on client preferences
- • Provide accurate travel information, pricing, and documentation to clients
- • Maintain relationships with suppliers and ensure quality service delivery