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Branch Leader -Nakuru Job Tugende

Tugende
Nakuru 🇰🇪 Kenya
Live
Full Time
Mid Level
Administration
Posted 1 day ago (19 Oct 2026) Updated 1 day ago

Job Description

The Branch Leader oversees all operational aspects of the Tugende branch in Nakuru, driving financial performance, managing staff, and ensuring excellent customer service. They are responsible for meeting loan‑disbursement targets and maintaining strong community relationships. Effective leadership and business acumen are critical for success.

Qualifications & Requirements

  • • Bachelor’s Degree in Business Administration, Finance, or a related discipline
  • • Minimum 3 years of experience in branch management or financial services
  • • Strong leadership and team‑building abilities
  • • Excellent communication and customer‑service skills
  • • Knowledge of micro‑finance or loan‑distribution processes preferred

Required Skills

Responsibilities

  • • Manage day‑to‑day branch operations and ensure compliance with company policies
  • • Lead a team of staff to achieve loan‑disbursement and revenue targets
  • • Develop and nurture relationships with local customers and community partners
  • • Monitor financial performance, prepare reports, and control expenses
  • • Implement risk‑management and credit‑assessment procedures
  • • Train and mentor staff to improve service quality and productivity