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ICT Officer II Job Nakuru CPSB

Nakuru County Public Service Board
Nakuru 🇰🇪 Kenya
Live
Full Time
Mid Level
Information Technology
Posted about 9 hours ago (12 Oct 2026) Updated about 9 hours ago

Job Description

The ICT Officer II provides technical support and maintenance for the organization’s hardware, software and network infrastructure. Responsibilities include troubleshooting user issues, ensuring system security and assisting with the implementation of new technologies. Strong problem‑solving skills and a solid ICT foundation are essential.

Qualifications & Requirements

  • • Diploma in ICT, Computer Science or a related discipline
  • • At least 2 years of experience in IT support or help‑desk roles
  • • Familiarity with Windows, Linux and networking protocols
  • • Strong analytical and customer‑service orientation
  • • Ability to work independently and prioritize tasks

Required Skills

Responsibilities

  • • Deliver first‑line technical support for hardware and software issues
  • • Maintain and monitor network equipment and connectivity
  • • Install, configure and update operating systems and applications
  • • Assist users with system access, permissions and troubleshooting
  • • Ensure data security and perform regular system backups