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Design Consultant - Eldoret
VICTORIA COURTS TRADING LIMITED
Rest of Kenya (Eldoret) 🇰🇪 Kenya
Posted about 5 hours ago (9 Oct 2026) Updated about 5 hours ago
Job Description
The Design Consultant generates sales leads, provides expert product advice and ensures high‑quality client experiences in the showroom and at client sites. Responsibilities include managing the sales pipeline, preparing quotations, coordinating deliveries and supporting visual merchandising initiatives.
Qualifications & Requirements
- • Strong product knowledge and understanding of the sales process
- • Excellent interpersonal and communication skills
- • High energy, integrity and a customer‑centric attitude
- • Ability to work collaboratively with cross‑functional teams
Required Skills
Responsibilities
- • Proactively generate leads and build a strong sales pipeline to meet or exceed monthly targets
- • Communicate promotions, new arrivals and restocked items to clients promptly
- • Identify upsell and cross‑sell opportunities based on customer needs and market trends
- • Welcome showroom guests and provide expert advice on product features and tailored solutions
- • Conduct product presentations, demonstrations and assemble furniture when required
- • Collaborate with visual merchandisers to create layouts, mood boards and customized solutions
- • Perform client site visits and measurements to ensure accurate proposals
- • Prepare accurate, client‑specific quotations and negotiate to close deals
- • Confirm stock availability and manage client expectations on delivery timelines
- • Handle invoicing and payments in compliance with company financial policies
- • Coordinate with warehouse, logistics and front‑desk teams for timely deliveries
- • Serve as the primary client contact throughout the sales journey, addressing concerns swiftly
- • Provide proactive after‑sales follow‑up, capture feedback and resolve issues
- • Build and maintain strong, trust‑based relationships with new and repeat customers
- • Update client database with relevant information for future engagement
- • Deliver exceptional customer experiences reflecting the company’s customer‑first values
- • Contribute creative ideas to visual merchandising for impactful showroom displays
- • Work with the branch manager on operational improvements and policy refinements
- • Uphold company policies on payment terms, sales procedures and compliance frameworks